Avaunt believes that excellence, is in large part,
dependent upon providing associates with optimal
systems and organizational structures critical to
achieving excellence. We employ several layers of
tools to help diagnose and solve organizational issues.
One important organizational diagnostic tool is the
Mini-Baldridge assessment
which is an Avaunt assessment based on the Malcolm
Baldrige Criteria for Excellence. We can compare
your organization’s effectiveness
against some of the highest performers for your industry
and other companies using this quick web-based tool
with your Executive team and Management layers. This
short assessment measures the seven areas that a
company must excel in to win the coveted Malcolm
Baldrige Award. They include:
- Leadership
- Strategic Planning
- Customer and Market Focus
- Measurement, Analysis, Knowledge management
- Human Resource Focus
- Process Management
- Business Results
We also use System
Dynamics to assess the deep root causes of
dysfunction in the organization and to develop
effective strategies for solving complex issues.
Performance Measurement and Metrics
Our philosophy is to promote a “self-managed” workforce.
Having the right person in the right job means the individual is naturally motivated to do the work because they enjoy it and it is fulfilling. Therefore, leadership must provide staff with consistent feedback on performance based on:
- clear expectations of what your desired outcomes are for the position
- how and when they should be accomplished
- how you will measure and pay the individual for their performance.
When the worker knows how their pay is going to be affected by their performance in specific areas, it sends a clear message about what and where they need to improve. Most employees want this information, and when they have it, coupled with an open-door policy where the individual can track their current performance at anytime during the year, they will be able to self-manage and adjust the level of performance as needed.
© 2005 Avaunt Performance. All rights reserved.
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